Our bank customer:
New customer:
The OTP application is a one-time password generator application and is used for transactions over 2 million MNT through the TDB Online Plus service. Generate a transaction password from the OTP application when making a transaction. A one-time password generated by OTP lasts 36 seconds.
Download and install the OTP app from the Playstore, App Store, and AppGallery. To configure, you need to enter Serial Number and Activation Code.
The activation code for the OTP application will be sent to your email address which registered with your bank or a text message to your mobile phone.
The serial number of the OTP application is written in the contract..
If you forgot your serial number, you can call 1900-1977 from the bank-registered phone number or e-mail address and send an e-mail to info@tdbm.mn. If you forgot your activation code, you can go to the nearest branch with your ID or password and get it again.
/Please check your previous email as the activation code will be sent to your email address when you first sign up for the service./
You should call 1900-1977 or / 70161988 from abroad / or write an e-mail to info@tdbm.mn by phone or e-mail registered with the bank.
You can also apply to any branch of our bank with your identification ID. You can also click on the "Unlock Password" button, enter your user name, bank-registered e-mail address and an activation code will be sent to your e-mail. You can unlock this code by entering it in the activation code section.
You can also click on the "Recover Password" button, enter your user name, bank-registered e-mail address and CAPTCHA code then click on the "Continue" button. Then, without closing the window, enter the 6-digit activation code received by e-mail and click on the "Recover Password" button.
You can also go to the nearest branch of our bank with your identification ID.
When your service is expired, select your renewal period and enter your login password afterward your service will be extended. There is no fee for renewal.
You can also go to the nearest branch of our bank with your identification ID.
TDB Online service has the following types of package:
If there appeared an error "didn't provide rights to do this operation", it means you are using Online info service. So please get registered in Online or Online Plus.
It will be added automatically if the customer opens a new account in TDB Online. If you have opened a new account by visiting the branch, log in your TDB Online service and select account settings from the "my account" then add your account.
If you forgot your user name, you can call 1900-1977 from the bank-registered phone number or go to nearest branch of our bank with your identification ID. If your registered e-mail address has changed, you need to send a request to change your e-mail address to info@tdbm.mn.
If the Vasco device does not work, you can contact nearest branch, and after checking the device, you will be notified.
You should call 1900-1977 or / 70161988 from abroad / or write an e-mail to info@tdbm.mn by phone or e-mail registered with the bank and get advice.
You can access the TDB Online service's “Cash Withdraw” menu by placing your QR code at the top of the cash withdrawal section at the ATM.
You can pay a bill by accessing the “Payment” – “Bill registration” menu of the TDB Online service.
You can choose your operator by accessing the “Payment -> Telecommunication” menu of TDB Online service.